Cookie Policy

This page describes cookies and similar technologies used on kreel.ai and app.kreel.ai.

Marketing site (kreel.ai)

The marketing site does not use marketing or advertising cookies. Page-view analytics are collected by Plausible, a privacy-first analytics provider that does not use cookies or persistent identifiers. No cross-site tracking occurs.

Product (app.kreel.ai)

The product uses strictly-necessary cookies and browser storage to keep you signed in, maintain your workspace selection, and (for signed-in users) run in-app live chat support. These are not used for advertising or cross-site tracking.

Name	Purpose	Duration
sb-*	Authentication session (Supabase)	Up to 30 days
kreel_ws	Active workspace selection	1 year
kreel_crisp_user	Local marker (browser storage, not a cookie) of which signed-in user this browser last showed a support chat for, so it can keep or restart the chat thread correctly if a different person signs in	Until cleared on sign-out
Crisp chat session identifiers	Set directly by our live-chat provider, Crisp, to maintain your support chat session while you are signed in. Only set when live chat is enabled	Set and controlled by Crisp; see Crisp's own privacy policy for specifics

Managing cookies

You can block or delete cookies in your browser. Blocking strictly-necessary cookies will prevent you from using the product.

Changes

This policy may be updated. The "Last updated" date reflects the most recent change.